Privacy policy

PRIVACY POLICY
Last Updated: November 6, 2026

This Privacy Policy describes how the lizelmora online store collects, uses, discloses, retains, and protects personal information when customers visit https://lizelmora.shop, place orders, or contact customer service.

1. INFORMATION WE COLLECT

Depending on your interaction with the store, we may collect:
- Your name, email address, and telephone number.
- Billing and delivery addresses.
- Order information, purchase history, and transaction records.
- Customer account details, where accounts are available.
- Customer service messages and return requests.
- IP addresses, browser details, device characteristics, and website interaction information.

Complete payment card credentials are processed through authorized payment service providers. We receive transaction details needed to administer purchases and refunds.

2. HOW WE USE INFORMATION

We may use personal information to:
- Process payments and fulfill orders.
- Arrange packaging, shipping, and delivery.
- Provide order confirmations and tracking updates.
- Manage returns, exchanges, and refunds.
- Respond to customer inquiries.
- Prevent fraud and maintain website security.
- Improve website functionality and the shopping experience.
- Send marketing communications where legally permitted.
- Meet applicable tax, accounting, and legal obligations.

3. LAWFUL BASES FOR PROCESSING

Where required by applicable data protection laws, processing may rely on contract performance, legal obligations, legitimate interests, or consent.

4. COOKIES AND SIMILAR TECHNOLOGIES

Essential cookies may support shopping carts, checkout functions, security, and customer preferences.

Optional analytics, advertising, or personalization technologies may be used if enabled.

Where legally required, we will request consent before activating non-essential cookies or tracking technologies.

Customers may manage available preferences through website privacy controls or browser settings.

5. INFORMATION SHARING

We may share necessary information with Shopify, authorized payment processors, fulfillment providers, delivery carriers, customer support vendors, fraud prevention providers, and configured analytics or marketing services.

Information may also be disclosed where legally required.

6. SHOPIFY PLATFORM

Our online store uses Shopify's e-commerce infrastructure.

Shopify may process personal information to provide commerce services and for purposes described in its applicable privacy notices.

Further information is available at https://www.shopify.com/legal/privacy.

7. INTERNATIONAL DATA TRANSFERS

Personal information may be processed outside the customer's country of residence.

Where legally required, appropriate safeguards will apply to international data transfers.

8. DATA SECURITY

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, alteration, and disclosure.

No online service can guarantee absolute security.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill orders, support customers, prevent fraud, maintain required records, and comply with applicable laws.

10. YOUR PRIVACY RIGHTS

Depending on applicable law, customers may have rights to access, correct, delete, restrict, or transfer qualifying personal information.

Customers may also object to certain processing, withdraw consent, or opt out of specified advertising-related data uses.

Identity verification may be required for certain requests.

11. UNITED STATES PRIVACY RIGHTS

Residents of certain US states may have additional privacy rights where relevant state laws apply to the actual store operator.

12. UNITED KINGDOM PRIVACY RIGHTS

UK customers may have rights under the UK GDPR and related data protection laws.

Eligible individuals may submit complaints to the UK Information Commissioner's Office.

13. MARKETING COMMUNICATIONS

Customers may unsubscribe from promotional emails using instructions in those messages or by contacting customer service.

Necessary order-related communications may continue.

14. CHILDREN'S PRIVACY

Our store is not directed toward children making independent purchases.

We do not knowingly collect children's personal information contrary to applicable law.

15. POLICY CHANGES

We may update this policy when our operations, technologies, service providers, or legal obligations change.

Updated versions will be published on our website.

16. PRIVACY CONTACT

Store Name: lizelmora
Website: https://lizelmora.shop
Customer Service Email: jennicafarm@outlook.com

Before publication, the actual data controller's verified legal name and authorized business address must be added. This policy must reflect the store's actual cookies, advertising technologies, information sharing, service providers, and retention practices.